01
New lift or elevator project
Use this route if you need a project quotation and already know some building or lift requirements.
Project Enquiries · Site Assessment · Service Support
Contact Dhaka Lift Solutions
Contact Dhaka Lift Solutions about a new lift project, site assessment, installation, maintenance issue, breakdown or technical question. Share the details you already know so the enquiry can move in the right direction.
You do not need a complete specification before getting in touch. Building type, location, floors or stops, lift use and any drawings or photos are a useful starting point.
New lift project
Start with building and lift requirements.
Existing lift issue
Describe the fault and installed system.
Technical discussion
Share drawings, photos or project information.
Choose the right enquiry route
What do you need help with?
Sending the enquiry to the right project page helps keep the information clear from the start.
For a general question, use the contact form configured with this page. For a specific project or service need, use the routes here.
02
Site measurement or project assessment
Use a site-assessment enquiry when the building conditions or shaft information still need to be checked.
03
Maintenance or service enquiry
For an installed lift, share the system details and the service need or symptoms you have noticed.
04
Urgent lift breakdown
Use the emergency breakdown route for an existing lift that has stopped or developed an urgent operating fault.
05
Technical project question
Use the technical-team route when the enquiry involves drawings, equipment, installation or troubleshooting details.
Make the first message useful
What information should you send?
A short project brief is usually more useful than a long general message. Send what you already know. Missing technical details can be identified later.
- Building type: apartment, office, hospital, hotel, factory, warehouse or another use.
- Project location.
- Number of floors or stops.
- What the lift needs to carry: passengers, beds, goods or another load.
- Shaft dimensions, drawings or site photos if available.
- For an existing lift, describe the fault and include useful equipment or controller photos where safe to do so.
New projects and site visits
Planning a new lift project?
The early conversation should establish what the building needs and what information still needs to be checked.
Do not worry if the shaft or lift specification is not final yet. A site survey or drawing review can help separate confirmed information from decisions that still need technical assessment.
01
Share the building use and project location.
02
Share known floors, stops and lift use.
03
Attach drawings or photos when they are available.
04
Identify what needs site measurement or technical review.
Existing lift or technical issue
Give the technical team something useful to check
A message such as “the lift is not working” is a starting point, but a few extra details can make the first review more useful.
- Building or project location.
- What happened before the fault appeared.
- Whether the problem involves the door, movement, display, controller or another visible symptom.
- Photos of a display, controller label or component only where they can be taken safely.
- Any recent repair, power or building work that may be relevant.
If a lift appears unsafe, do not attempt a repair yourself. Keep
people away from exposed equipment and use the appropriate
professional service route.
Project discussion
You can contact us before every detail is decided
Developers, consultants, architects, contractors, building owners and facility teams may contact Dhaka Lift Solutions at different stages of a project.
Early enquiries can focus on the building requirement. Later discussions can move into drawings, installation planning, equipment scope, servicing or quotation details.
Final technical requirements depend on the selected lift system and actual project conditions.
Before sending the enquiry
A simple checklist for faster project understanding
You do not need all of these items. Send the ones that apply to your project.
Building and lift need
Building type, location, floors or stops, expected lift use and any known capacity preference.
Drawings and shaft information
Architectural drawings, shaft measurements, site photos or notes about work that is still incomplete.
System and fault details
Installed equipment information, the symptoms you see, recent work and clear photos where safe.
Confirm the visit first
Share the project location and the reason for the visit so the discussion can focus on the right technical information.
Check before you proceed
Review the team, process and project information
If you want more context before starting an enquiry, use the supporting pages to understand the technical team, project workflow and published project information.
Ready to send your project details?
Start with what you already know
Share the building type, project location, floors or stops, intended lift use and any drawings or photos already available. The next step can then focus on the information that is still missing.
General enquiry?
Use the contact form configured with this page. For a quotation,
survey, maintenance issue or breakdown, use the dedicated routes
above so your message starts with the right project context.